At Enterprises Wholesale, we strive to make your shopping experience as smooth and secure as possible. We offer a variety of payment options to cater to your preferences.
1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and RuPay.
- Net Banking: Pay directly from your bank account using net banking options from leading banks across India.
- UPI: Quick and secure payments via UPI using apps like Google Pay, PhonePe, Paytm, and others.
- Digital Wallets: We accept payments through popular digital wallets such as Paytm, Mobikwik, and more.
- Cash on Delivery (COD): Pay in cash upon receiving your order. (Available only in select locations and on orders below ₹10,000)
2. Payment Security
Your security is our top priority. Our website uses advanced encryption technologies and secure payment gateways to ensure your payment information is protected at all times. Rest assured, your transactions are safe with us.
3. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email or SMS with details of your purchase. Please ensure that you provide the correct email address and phone number during checkout.
4. Payment Issues
If you encounter any issues during the payment process, such as payment failure or double charges, please do not hesitate to contact our customer service team at ks.karanenterprises@gmail.com or call us at +91-8283998559. We will resolve the issue promptly.
5. Refunds and Cancellations
- Refunds: In the event of a cancellation or return, any refund due will be processed within 7-10 business days. Refunds will be credited back to the original payment method used at the time of purchase.
- Cancellations: Orders can be canceled within 24 hours of placing them, provided they have not been shipped. If you cancel an order after it has been shipped, the refund will be processed once the product is returned to us in its original condition.
6. EMI Options
For larger purchases, we offer easy EMI options through select banks. Choose the EMI option at checkout, and follow the prompts to select the tenure and bank for your EMI.
7. GST and Invoices
All prices on our website include GST as applicable. You will receive a detailed invoice with your order, which can be used for tax or record-keeping purposes.
8. Discounts and Promo Codes
We occasionally offer discounts and promo codes. To redeem a promo code, enter it at checkout, and the discount will be applied to your order total. Please note that promo codes may have terms and conditions such as minimum order value or limited validity.
9. Currency
All transactions on our website are processed in Indian Rupees (INR). Prices listed are inclusive of all taxes and fees.
10. Contact Us
If you have any further questions or concerns about payments, please feel free to contact our customer service team at ks.karanenterprises@gmail.com or call us at +91-8283998559. We’re here to help!